Yes! As of Monday, January 26th, both Dr. Tana and Makenna have openings. To get started, complete our interest form: https://forms.gle/gFBWKgJzSKDqCi8G7 or contact us at happytohelp@hometowncounseling.com

At this time, Dr. Tana can bill directly to Aetna, Blue Cross Blue Shield, and Cigna/EverNorth in Texas. She also accepts private pay clients who do not have insurance or choose not to bill on their insurance.

She is only accepting private pay clients in Colorado currently.

To confirm your specific policy is covered, you can check at: https://care.headway.co/providers/tana-haven?utm_source=pem&utm_medium=direct_link&utm_campaign=77221

People choose to pay privately for a number of reasons. The most common reasons are typically poor insurance coverage, limitations, or privacy. Every plan is different, and our staff can help you navigate coverage. Generally speaking, there are more rules related to reporting diagnosis and treatment when billing insurance. They may also have restraints on what type of therapies you can participate in and how many sessions you can receive.

We pride ourselves on financial transparency! We know finances can be a factor in considering your options, and we want to be as clear as possible about expected costs.

A regular 50-minute session:

Makenna - $40

Dr. Tana - $150

-Please let your clinician know if you plan to use insurance or pay out of pocket. Financial aid may be available based on need.

-Please ask about pricing for intensive sessions, groups, or workshops.

-For any other questions about rates or finances, please contact us at happytohelp@hometowncounseling

In compliance with the No Surprises Act that went into effect January 1, 2022, all healthcare providers are required to notify clients of their Federal rights and protections against potential “surprise billing.”

This Act requires that we notify you of your federally protected rights to receive a notification when services are rendered by an out-of-network provider, if a client is uninsured, or if a client elects not to use their insurance.

Additionally, we are required to provide you with a Good Faith Estimate of the cost of services (attached). It is difficult to determine the true length of treatment for mental health care and each client has a right to decide how long they would like to participate in psychotherapy services. Therefore, attached you will find a fee schedule for the services offered by your therapist. Your clinician will collaborate with you to determine how many sessions you may need.

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

• Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

• Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit http://www.cms.gov/nosurprises or call 800-985-3059.

Please review the Good Faith Estimate and let your clinician know if you have any questions.

No, we do not currently have any medical prescribers on our staff. To receive a prescription for medication, you will need to meet with a medical provider such as a primary physician, nurse practitioner, or specialist (i.e., psychiatrist).

Yes, absolutely! We are an affirming practice. We do not "tolerate" or "accept" human beings here. We celebrate and support!

You can start the process by filling out our interest form: https://forms.gle/tW9dscjFPtzkt3MHA

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You can also call or text us at ‪(970) 236-8983‬. You can also email us at happytohelp@hometowncounseling.

If you need to contact the state board that licenses or disciplines our facility/professionals, here is the information:

​Phone: (512) 305-7700

​Regulatory Board: Texas Behavioral Health Executive Council

​Website: https://bhec.texas.gov/contact-us/

You have the right to file a consumer complaint (as outlined in Texas Health & Safety Code Section 181.103). Complaint instructions and forms are available on the website of the Texas Health and Human Services Commission (HHSC) or our specific licensing board (listed above).

​General Inquiry Phone: 800-458-9858 and choose Option 5

Direct Link: https://www.hhs.texas.gov/contact/complaints-appeals/complaint-incident-intake